Simply browse our collection, select your size, and click “Add to Cart.” Proceed to checkout, fill in your shipping details, choose a payment method, and place your order. You’ll receive a confirmation email shortly after.

Once your order is confirmed, you’ll receive an email and/or SMS with your order details and order number. If you don’t see it, check your spam/promotions folder.

We ship your order directly to the shipping address provided at checkout via our trusted courier partners.

Don’t worry — in such cases, your amount will usually be auto-refunded within 5–7 working days. If not, drop us a mail at support@sooon.store with your transaction ID.

Once shipped, you’ll receive a tracking link via email/SMS. You can also track your order in the ‘My Orders’ section if you have an account.

Absolutely. Our payment partners use industry-standard SSL encryption to keep your data safe and secure.

COD may be disabled for your pincode, for high-value orders, or during promotional drops. You can always use prepaid options for quicker dispatch.

None. What you see at checkout is what you pay — inclusive of all taxes. Shipping charges (if any) will be clearly mentioned.

Try again after checking your payment details or use an alternate method. If it fails again, contact your bank or email us for help.

We usually dispatch within 24–48 hours. Delivery timelines: Metro Cities: 2–5 working days, Non-Metro Areas: 5–9 working days.

Pre-order timelines vary by drop. Estimated shipping dates will be mentioned on the product page itself.

You’ll receive a tracking link once your order is shipped. You can also track it in your SOOON account.

If undelivered due to address issues or unavailability, our team will contact you for redelivery. If undelivered after multiple attempts, the order will be returned and refunded (prepaid only).